At PUFFY PLUMES LLC, we are dedicated to delivering your order as quickly and smoothly as possible. Please read the details below regarding our shipping process.
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Once shipped, you will receive an email confirmation with tracking details.
Shipping Options & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | Calculated at checkout |
| Expedited Shipping | 3-5 business days | Additional charges apply |
| Express Shipping | 1-3 business days | Additional charges apply |
Delivery times may vary due to unforeseen circumstances such as weather, carrier delays, or holidays.
Shipping Destinations
- We currently ship within the United States only.
- International shipping is not available at this time.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Please allow up to 48 hours for tracking updates to appear in the system.
Shipping Issues & Lost Packages
- Incorrect Address: Please ensure your shipping address is correct before placing your order. We are not responsible for lost packages due to incorrect addresses.
- Lost or Stolen Packages: If your package is marked as delivered but you have not received it, check with your carrier or neighbors. If you need further assistance, contact us at fayth@puffyplumes.org.
Returns Due to Shipping Issues
If your package is returned due to an incorrect address, refusal, or failure to pick up, we will issue a refund minus shipping fees.
Contact Us
For any shipping-related inquiries, please reach out:
📧 Email: fayth@puffyplumes.org
📍 Address: 6714 Franklin Blvd, Cleveland, OH 44102
📞 Phone: +1 667-800-3133
Thank you for shopping with PUFFY PLUMES LLC!